Please open courier orders immediately upon receipt and notify us within 24 hours of delivery of any breakages. Breakages will be refunded at the price of the egg itself, excluding P&P (see farm collection prices) which is currently £18.00 per 30 eggs. Please see Refund Policy for further details.
Accompany emails with pictures as these are helpful in determining cause of damage and allows us to feedback to courier services.
Please note, eggs cracked superficially with the inner membrane intact can be consumed immediately and would not usually warrant a refund.